Go to exploreorgs.com/track-order.
Delivery Coverage
Delivery done by shopkeeper according to their own choice from different logistic services
Delivery done by shopkeeper in their own countries
Delivery Charges
Depends on products
ordered within any country.
Free Shipping
Rs. 0
On selected products, no minimum order value.
✓ Free ShippingSelected products are eligible for free delivery — look for the "Free Delivery" badge on product pages. Free delivery is available within any country with no minimum order value.
Delivery Time – Average Estimates
Factors Affecting Delivery Time
- Supplier Location: The location from which the product is shipped (warehouse/supplier location).
- Customer Location: Your delivery address and accessibility from major highways.
- Product Dispatch Date: The actual date the product is dispatched by the seller (varies by product availability).
- Weather & Road Conditions: Seasonal variations and unforeseen circumstances may affect delivery.
- Weekends & Public Holidays: Orders may not dispatched on Saturdays and public holidays.
Important: Each product has its own dispatch timeline. The estimated dispatch date is clearly mentioned on the product page. Delivery time is calculated from the dispatch date, not from the order date.
Order Tracking
Once your order is placed and confirmed, you can track it anytime using your Order ID.
How to Track Your Order
1
Visit the Order Tracking page
2
Enter your Order ID
You'll find this on your Orders page.
3
View real-time status updates
Track your order through every stage of delivery.
Order Confirmed
→
Processing & Quality Check
→
Dispatched
→
In Transit
→
Delivered
Delivery Issues & Support
If you encounter any delivery delays or issues:
- Contact our support team with your Order ID.
- Provide details about your concern.
- We'll investigate and resolve the issue within 24–48 hours.
Need to return an item? If you received a wrong, damaged, or defective product, please call to respective shopkeepers as soon as possible within 7 days from date of product received
Quality Assurance
Every order goes through our quality check process before dispatch to ensure you receive products in perfect condition. This may add 1–2 business days to the total delivery timeline.